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Before joining the National Institute of Education, Intan was an Assistant Professor of Educational Technology in the Department of Education, College of Arts and Sciences (CAS), Abu Dhabi University (ADU) in the United Arab Emirates. Prior to that, she was a Lecturer at a polytechnic, and a secondary school teacher in Singapore.

She obtained her Ph.D and MSc. degrees in Information Studies from the Wee Kim Wee School of Communication and Information (WKWSCI), in NTU, Singapore, and her Master of Public Administration (MPA) degree from the Lee Kuan Yew School of Public Policy, National University of Singapore. Her doctoral research focused on the information literacy education of secondary school students in Singapore, where she worked with more than 500 students from four different schools.

Her research and teaching interests are in the areas of information and ICT literacy, information and ICT policy in education, instructional technology, school media resource libraries, inquiry-based learning, and project- and problem-based learning. She has published more than 20 papers in several peer-reviewed international journals and conferences. In 2006, she was given the inaugural Asia Pacific Educational Research Association – Educational Research in Policy and Practice (APERA-ERPP) Young Researcher Award.

Intan is currently involved in a large-scale NIE-NTU collaborative research study investigating information and inquiry-based literacy skills of secondary and post-secondary school students in Singapore.